Booking and customer accounts
Journeys like the one at the top of this page: choosing a service, paying, rescheduling and getting reminders, built to work just as well on a phone.
Websites / Applications / Business systems
Powerful software. Refreshingly simple.
We turn complicated requirements into digital experiences that feel easy.
Tell us what you needEveryday
Book a service
Choose a serviceHome cleaningFrom £45
Garden careFrom £40
Repairs & maintenanceFrom £50
Continue
Your bookings
View all
Home cleaningMon 14 Apr · 10:00 – 12:00
Confirmed
Garden careThu 17 Apr · 09:00 – 11:00
Upcoming
Everyday
Booking confirmed
We'll see you on
Mon 14 Apr at 10:00.
Try it: pick a service on the phone, choose a time and book. Illustrative product.
Built around
real life.
Customer journeys, everyday tasks and the details that make software easier to use. Try the three things we do best.
Websites you can update yourself.
Fast, accessible sites that explain what you do and turn visitors into enquiries. Change the words, colours and offers whenever you like, without waiting on a developer.
- Design and build
- Content you can edit yourself
- Bookings, quotes and online shops
- Search and analytics set up properly
Edit the headline or colour and watch the site change.
Harbour PhysioTreatmentsPricesContact
Physio that fits around your day
Same-week appointments, evenings and Saturdays.
Book an appointmentSports injuriesFrom £48
Back and neckFrom £48
Rehab plansFrom £120
Apps for the people doing the work.
Web and mobile apps for your customers and your team, designed around the jobs people actually do. What happens on the shop floor shows up in the office straight away.
- Customer portals and accounts
- Booking, ordering and payments
- Mobile-friendly web apps
- Staff tools and handheld scanners
Tap items on the handset to pick them.
Pick list
Office dashboardLive
Orders picked today128
Waiting to pick14
Systems that talk to each other.
The software behind the scenes that connects what you already use, so a sale on the website flows into stock, accounts, delivery and customer updates without anyone re-typing it.
- Dashboards and reporting
- Workflow automation
- API and data integrations
- Wallboards and digital signage
Switch steps on or off, then run a test order.
Activity
- Run a test order to see each step happen.
We build for clients, and we build our own products.
Running our own software day to day keeps us honest. Everything we learn from it goes back into client work.
Wizarm CXAn arminghall product
Live call analytics and wallboards for Webex Calling.
Connect your Webex organisation and see what's happening on your phones in real time: queues, wait times, missed calls and who's available. Build reports and wallboards for each team without a consultant.
Connections
Connect your phone system to start seeing live call data.
Webex CallingQueues, agents and call history from your Webex organisation.
Customer Services board
Switch widgets on and off. The board updates as you go.
wizarm.com/connect482 913
Enter this code in Wizarm to show a wallboard on this screen.
Customer ServicesLive10:42
Calls waiting3
Longest wait0:42
Available4
Answered today214
Answered within 20 seconds92%
Missed4
Avg handle3:18
Click an agent to change their status. Tiles turn red when a limit is passed.
More products on the way
We build tools for the problems we keep seeing in operations, contact centres and retail. If something keeps slowing your team down, we'd like to hear about it.
Human by design.
We start with the people who'll use the software every day, and we keep checking with them until it's done.
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Listen
We spend time with your team and your customers to understand what happens today and where it gets stuck.
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Shape
We sketch the journey and try it with real people before much code gets written. Changes are cheap at this stage.
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Build
We work in short cycles, so you see working software every week or two and can steer as it grows.
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Look after
Hosting, updates, support and improvements once it's live. We stay around after launch.
Better software starts with the people using it.
If it needs a manual, we haven't finished. Plain words, clear steps and nothing that makes you guess.
Make the everyday easier.
The small, repeated tasks matter most. Save someone thirty seconds forty times a day and you've changed their job.
Let's talk.
Tell us what you need, even if it's only half formed. We'll come back to you with honest next steps.
Or email us directly
[email protected]